Step 1: Open “My Account” and click “Manage Subscription”

From the WriteWise Dashboard, select the menu option “My Account.” Read more about how to use the WriteWise Dashboard in the FAQ article.

Once you have opened the “My Account” page, click on the blue “Manage Subscription” button on the right-hand side to continue the subscription management process.

Once you click this button, a new window will open in the FastSpring website.

Note:

You can also directly access this step through the FastSpring URL – https://writewise.onfastspring.com/account

Step 3: Click “Continue”

Once you have provided the correct account email, click “Continue” to proceed with the subscription management process.

You will now need to open the email you provided to continue.

Step 4: Click the “Manage Your Orders” link

You will receive an email titled “YOUR NAME, here is a link to manage your orders” sent by mailer@fastspring.com.

If you do not receive the email, please review your Spam folder. If you still do not see the email, please return to the previous step and make sure you correctly entered the email.

If you are still having issues finding the email, please contact us at support@writewise.io.

Once you open the FastSpring email, click on the text link “Click here to manage your orders.” This will open a new window with your FastSpring account and WriteWise subscription details.

From here, you will be able to get into the details of the subscription management process.

Step 5: Manage details as required

You should now see the details of your specific subscription or subscriptions to WriteWise.

On the right-hand side, you will see a blue button that says “Manage Subscription.” Click this button to see a dropdown menu of the options you have related to subscription management.

Here you can: update your payment information or cancel your subscription.