Frequently Asked Purchasing Questions

What payment methods are available?

FastSpring (a platform specialized in safe and secure internet sales, compliant with PCI and that employs Verisign SSL Certificates), which accepts Paypal and all major credit cards, operates as reseller of WriteWise’s products and services. Therefore, all payments for the Services will be effected through FastSpring.

If you represent an educational institution considering the purchase of multiple licenses for your faculty/students, please contact us at [email protected]

What currencies are accepted?

All WriteWise subscription payments are made through FastSpring a secure platform. Currency rates currently accepted are:

  • AUD – Australian Dollar
  • CAD – Canadian Dollar
  • CHF – Swiss Franc
  • CLP – Chilean Peso
  • CNY – Chinese Yuan
  • COP – Columbian Peso
  • CZK – Czech Republic Koruna
  • DKK – Danish Krone
  • EUR – Euro
  • GBP – Pounds Sterling
  • HKD – Hong Kong Dollar
  • INR – Indian Rupee
  • JPY – Japanese Yen
  • MXN – Mexican Peso
  • NZD – New Zealand Dollar
  • PLN – Polish Zloty
  • RUB – Russian Ruble
  • SEK – Swedish Krona
  • SGD – Singapore Dollar
  • ZAR – South African Rand

You can change the country (and therefore language and currency) during the payment process. To do this, click on the country flag displayed on the top right of the popup payment window.

What types of WriteWise plans are available?

We offer monthly and yearly plans for:

We also offer an eLearning course: Curso Avanzado de Escritura Académica. This course can be purchased individually with life-time access.

How can I purchase multiple licenses?

If you represent a Research Group or institution, university, etc., please click here to have WriteWise contact you and discuss personalized plans for your needs.

Can I try WriteWise before I buy?

WriteWise offers a free demo version the Abstract section. This free demo version shows the tools available to the other manuscript sections, but it is important to note that the feedback provided by the WriteWise software is specific to each manuscript section. An Abstract is written very different from the Results, and the WriteWise software takes this into account!

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Additionally, we offer very economic 1-month plans: 

  • 1-Month Plans:
    • Multilingual (English+Spanish): USD$12.50
    • English Version: USD$11.65
    • Spanish Version: USD$5.00

Do you offer refunds?

Refunds can be issued within 10 days after the purchase of yearly plans. If you would like to request a refund of your purchase, please contact us at [email protected]


Refunds are not available for 1-month plans.

What are the typical contract terms?

You can review the contract terms for WriteWise by clicking on the following links: Terms of Service and Privacy Policy.

Are there any long-term contracts?

When you signup for WriteWise, you choose the length of your subscription from a list of available plans (e.g. 1 month, 1 year). Your contract with WriteWise will be for the duration of the plan that you select, although we hope to accompany you during the entire course of your academic career – from your first to your hundredth publication!